Terms and conditions

In order to open an account in our company and to access our services, one must necessarily be over 21 years old.

Each person can open only one account on Betshift.com. The company has the right to close down the accounts of any client who has opened a number of accounts in his/ her name, or in different names, in order to deceive the company. Betshift.com has also the right to cancel any transaction associated with an attempt to deceive the company. In such cases it is at the sole discretion of the company to put all the tickets equal to the unit and to return the money, after deducting the expenses.

The minimum deposit per account is $30, or any equivalent amount in any other currency.

All deposits require a 3x wagering before a withdrawal can be requested.

To wager a bonus, you need to make bets for an amount 30 times the bonus amount.

Betshift.com has the right to deny, in whole or in part, any betting.

All the clients shall always ensure:

That they fill-in their true residence address
That they register in their own name
That they fill-in their true e-mail address
That they fill-in their true residence telephone and cell phone numbers
That they do not act for somebody elses interest, or on somebody elses account
That they do not deposit money that comes from criminal activities
That they do not use their account for money laundering.

Restrictions placed by the player

Any registered client may send a written, or an electronic notification excluding himself/ herself from the game for a certain, or an indefinite time period.
Any client who has set a limit, or has requested his/ her exclusion, under such circumstances, he/ she may modify the above limits, or revoke his/ her exclusion, always upon a written, or an electronic notification, sent to Betshift.com. The activation of requested changes, such as the increase of the limits, or the revocation of a clients exclusion, will be made 7 days after the request has been received.
The activation of requested changes, such as the decrease of the limits, or a clients exclusion, will be made directly, upon the reception of the request.
Betshift.com will accept no wagers exceeding the limits that have been set, by players subject to the above restrictions.

All the profits will be credited in the Betshift.com clients account.

Betshift.com is in no case responsible for problems related to problematic PCs, telecommunication lines or internet connections, nor for play methods implemented by clients who are not approved by our company.

In spite of the fact that all the necessary measures are taken, in order to protect the Software against viruses, we cannot and will not guarantee you that your PC will not be affected, with such a thing resulting in the interruption of our services. The services will be rendered again, within the reasonable time period required for the restoration of any damage you may suffer, after the interruption of our services.

By accessing the Internet Site Addresses of Betshift.com you accept the terms and requirements of this agreement. If you do not agree with the above terms and requirements, please, do not access our internet site addresses.

As a requirement for the use of the Internet Site Addresses of Betshift.com, one must guarantee that the internet site addresses will not be used for illegal purposes, or purposes violating the above terms and requirements.

If any part of this agreement becomes void, or does not conform to the applying laws, including, without limitation, the guarantees and the liabilities stipulated above, an applying term, matching the intentions of the initial purpose will prevail over such void or non-conforming part of the agreement, while the rest of the agreement will remain in force.

This agreement is subject to the Laws of Curaçao.

By accepting the terms and conditions of our company, the user accepts that our company has the right to conduct any identification and verification checks, which deems necessary and request the user to send further identification and verification documents. The user also agrees to provide all the information that will be required for the authentication check. During and until the identification checks are completed, our company reserves the right to suspend or restrict the users account.

Where deposits/withdrawals are made by electronic payment methods (e.g. electronic wallet), the customer is required to use his personal electronic payment account. In the event that third-party electronic payment accounts are used, then all winnings made after the deposit with this electronic payment account are canceled and the deposits are refunded to the third-party electronic payment account after deducting any costs. Our company also reserves the right to deactivate the clients account if there is an infringement of this rule.

Betshift is making a great effort to safeguard the rights of its employees and to provide them with a more enjoyable working environment as possible. For this reason, if there is a violent, indecent or/and offensive attitude of a client towards our employees, the Company reserves the right to suspend or/and disable a users account.

Unfair wins obtained via martingale and similar systems will be deleted from user accounts.

We dont allow the people to make registration below:

non-commercial organizations and public institutions and organizations.
customers under the age of 18 years of age.
people under the influence of drugs and alcohol or ect.

General Bonus terms and conditions

Members may only have one active bonus per product (slots, live casino, sportsbook).

Betshift reserves the right to request documents from users if deemed necessary. In the event that the requested document is not sent, Betshift has the right to delete the bonus requests, bonus and all gains arising from the indirect bonus.

The number of Betshift account ownership for each user is 1. Users who have previously been a member of our site have different and / or similar names, surnames, e-mail addresses, telephone numbers, etc. It is strictly forbidden to open a new betting account using information. In case of breach of the said rule, all bets on the memberships which are found to be related to each other can be canceled, deleted and membership can be closed indefinitely, and all necessary implementations and sanctions are at the discretion of Betshift site management.

Betshift reserves the right to stop and cancel campaigns and bonus promotions without any reason.

Users who receive bonuses must meet the conversion requirements that are specified in the bonus within the promotions page.

Turnover value is 100% in Slot games. Turnover value is 3% in Live Casino and Table games.

Where a player makes a deposit to claim a bonus. The player will always use their cash first..

Betshift has the right to freeze or close the accounts of users who use the bonuses for misconduct or attempt to transfer unfair profits.

A player can request a withdrawal of their deposit before meeting the requirements for bonus wagering. In this case, the amount of the bonus and winnings are void, and the remaining funds, if any, are paid to the player.

Validity of the bonus is 7 days from the moment it was received, unless otherwise indicated. At the end of the bonus period, if the bonus remains valid and the conditions of wagering are not met, all bonus money and winnings are void.

The player is not allowed to abuse the bonus offers. In case of such abuse the Casino has the right to prohibit the player from receiving any bonuses and to cancel any winnings received using bonus funds, both at the moment of wagering and after it.

DEPOSIT / WITHDRAWAL / MONEY LAUNDERING

Betshift.com has the right to cancel or declare as void (in its sole discretion) transactions of what kind so ever that show irregularities, in particular irregularities of the following nature:

The name and address of the player do not match the name and address associated with the credit card, or other mode of payment, used by the player/customer.
Any irregularity which may negatively affect the processing of payment transactions and/or which gives rise to the suspicion of a violation of the General Terms and Conditions.
Betshift.com takes any form of fraudulent activity of players/customers in connection with services and/or products offered by Betshift.com very seriously. Any fraudulent activity, as determined at Betshift.com´s sole discretion, is strictly prohibited. Fraudulent activity may include, but is not limited to, stolen credit cards, transfer of funds to other player accounts (chip dumping), forgery, collusion, the provision of false registration data or other requested information. In addition to any other remedies provided under the general terms and conditions or the applicable game rules, Betshift.com reserves the right to pursue claims for criminal prosecution and/or civil damages for any fraudulent activities. For this purpose, Betshift.com furthermore reserves the right to record telephone calls with customers in order to pass on to third parties for the purpose of prosecution. Any player/customer involved in any form of suspected fraudulent activity and any suspicious transaction will be reported to the appropriate authorities.
Furthermore, it is unlawful to deposit funds obtained from ill-gotten means on the Betshift.com Account. Betshift.com will check all transactions to prevent money laundering and funding of terrorist activities. Suspicious transactions will be reported to the authorities in charge.

Any decision of Betshift.com regarding the invalidation of transactions shall be binding upon the player/customer and lies within the sole discretion of Betshift.com and may not be contested by the player/customer. In case of any irregularities in payment transactions as described in 1) to 4) above or in case of reasonable suspicions concerning the violation of any rules governing gaming or betting at Betshift.com (i.e. these General Terms and Conditions, the rules of the game and specific rules as applicable) Betshift.com may at its sole discretion, declare the transactions concerned invalid.

In every case Betshift.com reserves the right to hold/charge costs which can occur after each procedure (transaction fees, court costs etc.).

What we collect

If a customer visit one of our websites the system automatically collects information which is generated by the browser of the visitor of our website and stores them in log files on a temporary basis including but not limited to:

the IP address of the requesting computer
the date and the time
the operating system
the browser used by the customer.

The log files may contain IP addresses which allow identification of a customer. Such collection is necessary for the performance of the services provided and for the purpose of our legitimate interests to enable the use of the site by the visitor, to optimize the website and in order to identify dysfunctions and abuse of Betshift services.

During the registration process Betshift collects customer’ personal data including but not limited to:

first name and last name
date of birth
a valid email address
username and password
country

Customers will be requested - at any given time and in line with applicable laws and regulations, particularly the current regulations to prevent money laundering and the financing of terrorism - to submit further documents to verify their identity and to enable security identity checks, such as a copy of a valid ID issued by the competent authority, e.g. passport, personal identity card, drivers license, a utility bill (e.g. for gas, electricity or a lease contract).

After the registration, customers may change their personal data at any time (with the exception of the surname, first name, date of birth, country, and user name and nickname). Every customer has to update his personal data without delay once information provided to Betshift are no longer correct or are incomplete.

The collection of such data is required for us to provide our services to the customer. The verification of the customers’ age and identity is necessary for complying with legal obligations. If a customer deposit funds into his personal Betshift account by card, the processing of particularly the following additional personal data is required:

first name and last name of cardholder
name of credit card company
credit card number
expiry date of credit card, CVC code and password

If a customer wants to transfer winnings into his bank account, particularly the following personal data has to be collected:

name and surname of account holder
name of bank
IBAN
SWIFT code

Such data may be transmitted to payment providers. The collection of this data is necessary for performing payment services.

Betshift processes information that is collected by cookies, logfiles, clear gifs, and/or by third parties support in order to create customer profiles. A profile contains information on individual customers including preferences concerning the activities of the customer. This information is related to the customer’s personal and identifiable data and used to provide and improve our services to the benefit of the customer. Profiles are also used to design each customers experience on our websites individually and to provide specific marketing information. Betshift uses logfiles. These include IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and the number of clicks to analyze trends for administration of the site, to track customers movements on the site, and to gather usable information. IP addresses are related to the provision of web-based services with personally identifiable information. The collection of such data is required for us to provide our services to the customer. Betshift stores communication with customers including requests for information or customer support. This applies to communication via email, the website or other means of communication. These records are used for training and security purposes.

How is it stored?

Personal data is kept by Betshift as long as a customer is using Betshift’s services. Whenever a customer deactivated his account, the personal data saved in the system will remain stored for the minimum length of time required to comply with the applicable legal obligations (in general no longer than 6 years). Personal Data may also be stored longer if it cannot be deleted for technical and/or legal reasons. All data will be processed in an automated manner. Betshift takes all adequate technical and organizational measures to protect customer data from access by unauthorized persons and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration or damage. In particular payment information will always be encrypted when data is being processed. Whereas sensitive information is protected online by SSL encryption, Betshift makes any reasonable effort to ensure the protection of customers data. Only authorized employees of Betshift, or employees of third parties contractually bound to compliance with the principles of data protection, have access to customers’ information. Betshift monitors the trustworthiness and reliability of all its employees. At regular intervals, all employees are given training on the applicable security and data protection standards. All relevant servers are located in a secure environment. In addition, all customer data is protected from unauthorized access by firewall and intrusion prevention systems.

Internet based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Some of the data processors engaged to process personal data may be based outside of the European Economic Area (EEA). Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree to our (or our suppliers or subcontractors) processing your personal data outside the EEA. We will take all reasonable steps to ensure that your information and data is treated securely and in accordance with this Privacy Policy.

Disclosure of Information

Betshift treats customer’s personal data strictly confidential.

Disclosure of customers personal data may happen to third parties only:

if the customer has given consent with such disclosure
the disclosure is necessary for compliance with legal obligations to which Betshift is subject
when the disclosure is necessary for the purposes of the legitimate interests pursued by Betshift or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the customer.

Betshift only transfers data to states outside of the EU/EEA provided the recipient guarantees a standard of data protection comparable to European standards (e.g. by agreeing to approved contractual clauses, intragroup agreements or other measures designed to ensure that the recipients of personal data protect them). On a case-by-case basis, Betshift makes use of trusted third parties to process customers’ personal data including but not limited to payment services, information technology, customer support, sales, marketing. Pursuant to applicable data protection regulations including the General Data Protection Regulation (GDPR EU 679/2016) these third parties are contractually obliged to treat customers data securely and confidentially. Their use of the said data is restricted to the extent required to fulfill the respective task. In order to complete customers identity verification, to carry out security checks, to assess customers’ compliance with our Terms and Conditions and legal obligations including the prevention of money laundering, the financing of terrorism and the protection of minors, customer data may be matched against third party databases. Upon any indication of transactions and/or activities that may raise suspicions of criminal activities, Betshift will report to the relevant parties in charge. Betshift.com commitment to the protection of personal data notwithstanding, the company reserves the right to publish gaming data (e.g. achieved results), the customers first name, the initial of the surname as well as the customers country of residence on our websites as long as the customer remains, directly and indirectly, unidentifiable.

With the acceptance of the General Terms and Conditions and this Privacy Policy, the customer grants his explicit consent to these procedures including requests for credit information and the matching of data provided against databases of third parties.

The sharing of customer’ data also is necessary to protect customers and ourselves from crime and to comply with legal obligations.

Access to information

The customer has the right to:

request access to personal data
request correction of personal data
withdraw the consent to the processing of data (e.g. for marketing activities)
request delete of personal data
receive data in a structured, commonly used and machine-readable format (data portability)
request the restriction of processing personal data
to object to the processing of personal data.

Some of the above mentioned rights may only apply under certain circumstances as set forth in data protection legislation including the General Data Protection Regulation. (GDPR EU 679/2016)

Changes to the Privacy Statement

This Privacy Policy is subject to change from time to time. Although customers will always be informed about any changes, it is recommended to review this policy and potential amendments regularly.

Last update: January 24th, 2023.

Offers

Betshift.com is proud to present to the customers a vast offer of sports including the major events of the sports world. This offer is completed by a big range of special bets. We offer a wide range of events 365 days a year 24 hours a day and due to our network of odds compiler experts we are able to offer the best odds of the international football market as well as a wide range of betting types including Goal/NoGoal; Score/NoScore; Total Goals; Handicap, etc. etc. In addition to the major European, South American and international football championships Betshift.com covers 360 degree of the sports panorama by offering bets on: F1, Motor sports, Tennis, Volley, Basket, Boxing, Golf, Rugby, Ski, and last but not least horse racing with the races in Italy and Great Britain but also American sports.

Responsible gaming

Betshift.com is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.

Betshift.coms Responsible Gambling Policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gambling practices.

Betshift.com supports the generation of online gamblers offering them a wide range of games and entertainment. We also take responsibility for our product line-up. The aim of Betshift.com is to provide the worlds safest and most innovative gaming platform for adults. The offered clear and safe products allow each user to play within his financial means and to receive the highest quality service. Integrity, fairness and reliability are the guiding principles of Betshift.coms work. It is therefore clear that Betshift.com should do its best to avoid and reduce the problems which can arise from participation in gambling, particularly in cases of immoderate playing. At the same time, it is important to respect the rights of those who take part in games of chance to a reasonable extent as means of entertainment.

Responsible Gaming at Betshift.com is based on three fundamental principles: Security of the player, Security of the game and Protection against gaming addiction. Together with research institutes, associations and therapy institutions, we work on creation of a responsible, secure and reliable framework for online gaming.

Player Security

We take responsibility for the security of our players. Protection of the players is based on forbidding the attendance of the minors from participation in games and the protection of privacy, which involves responsible processing of personal data and payments. Fairness and the random nature of the products offered are monitored closely by independent organizations. Marketing communication is also geared towards player protection: we promise only what players can receive in our transparent line.

The majority of users who make sports bets, casino bets and other gaming offers play in moderation for entertainment. Certain habits and behavior patterns (such as shopping, playing sports, eating or consumption of alcohol) which are considered to be normal and not causing any concern can develop into addiction for some people and cause problems. In the same way, bets on sports and gambling can lead to problems for a small group of customers.

Clients with gaming addiction are prohibited from further participation in the gaming line-up. Subsequently the customers are provided with contacts of organizations where they can receive professional advice and support.

Self-responsibility is the most sustainable form of prevention.

The basic principle promoted by Betshift.com is that the final decision and responsibility on whether to play or not, and how much money can be spent on the game should be assumed by the customer himself. Self-responsibility of the customer is therefore the most effective form of protection from addiction. Betshift.com sees its responsibility in assisting the customers by providing transparent products, full information and keeping a clear line of conduct.

Protection of Minors

Betshift.com does not allow minors (persons under the age of 18) to participate in games and make bets. Thats why the confirmation of having reached the age of majority and the confirmation of date of birth are mandatory requirements during registration. Betshift.com considers the issue of minors taking part in games and betting very seriously. In order to offer the best possible protection of minors, we also rely on the support of parents and caregivers. Please keep your data for account access in a safe place (user ID and password).

Furthermore, we would recommend that you install filter software. This software will allow you to restrict the access to Internet resources inappropriate for children and teenagers.

Responsibility Towards Problems

Betshift.com offers a variety of games and bets which are forms of entertainment for the majority of customers. At the same time, the company takes responsibility for its customers by providing support and tools for maintenance of a secure and entertaining environment taking into account the associated risks.

The clients who have difficulty in assessing risks, recognizing their own limits or those who suffer from gambling addiction are not able to enjoy our product line-up responsibly and perceive it as a form of entertainment. Betshift.com takes responsibility for users with verified gaming addiction by blocking their access to its products for their own protection.

Get Informed with the Main Issues!

Most people play for pleasure. Moderate participation in games within their financial capacity is fully acceptable. However, for a small percentage of people gambling is not a form of entertainment, it is a challenge that must be considered seriously.

What is the Problematic Game Behaviour?

A problematic game behavior is considered to be such behavior which interferes with the mode of life, work, financial position or health of a person or his family. Long participation in games is counter-indicative to such a person as it can lead to negative consequences.

In 1980 the pathological game dependence was officially recognized and enlisted in the list of psychological diseases of the international classification system DSM-IV and ICD-10. It is defined as long, repeating and frequently amplifying inclination for game, despite existing negative personal and social circumstances, such as a debt, rupture of family relations and delay of professional growth.

In what cases behavior of a person should be considered as dependence?

It is necessary to underline that the diagnoses of game dependence can be qualified only by experts. The material presented on this web-page will help you to estimate and define your own game behavior.

The special hazard of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. Nevertheless, there are some diagnostic signals that may point out the existing problems. In the presence of at least five of the following symptoms, the likelihood of the severe dependence is high:

The player is deeply involved in gambling; all his thoughts are only about the game
Bet sum increases in course of time
Attempts to quit or control his participation in the games appear to be unsuccessful
When limiting his participation in gambling, a person experiences irritation and disappointment
The game is a way to escape from problems or discomfort
The player tries to win back the lost amount
Lies about his playing behaviour
Commits illegal acts
Spoils or breaks the relationship with family and colleagues
Borrows to participate in the games

Rules for Responsible Games

Following the rules placed below, you can enjoy the game without anxiety:

Start playing only when you are calm and concentrated.
Take regular breaks.
Define for yourself beforehand the monthly amount you can spend on the game.
Once setting a maximum limit, do not further increase it.
Before you start playing, define the maximum amount of winning, after reaching which you should stop playing.
Define the amount you can afford to lose beforehand.
Do not start playing under alcohol or drug influence.
Do not start playing in a depressed state.

If you feel that you need a break, we provide options to help.

Time-Out

Time-out enables you to take a short break from playing with us. Once you begin your Time-out period, you will no longer be able to deposit funds or play on any of Betshift.com products. However, you will be able to withdraw any remaining real money balance you may have. Available periods for Time-out are: 1 day, 3 days, 7 days, or 15 days.

During the period selected you will be unable to reverse this block.

Self-Exclusion

Alternatively, you may feel you need a longer break from gambling; in that case you can choose to self-exclude.

Self-exclusion means that your Betshift.com account will remain closed for up to one year. It wont automatically be re-opened unless you contact us.

Please contact us if you require any further information or assistance on self-exclusion or time-out options.

To receive guidance and support about problem gambling, please visit:

GamCare at www.gamcare.org.uk or call their confidential helpline on 0808 8020 133 or

Gambling Therapy at www.gamblingtherapy.org

Customer Service

The vital point and basis of the success of Betshift.com is the satisfaction of our customers. The kindness and friendliness of our multilingual staff is the principal item of our customer service. All requests and questions are answered via email, phone or internal message board as soon as possible.

Games & Casino

Betshift.com offers the best entertainment experience providing a vast number of games, which have been developed with the latest casino technologies and they provide completely random results. Each customer can experience the feeling of a live casino from his home 24 hours a day and have the opportunity to choose from a large variety of games.

Security, Software and Privacy

Security is the keyword for Betshift.com, the whole structure of our Hardware and Software is protected by the most advanced and sophisticated IT technologies. For all deposits with credit or debit cards our technical staff is cooperating closely with Visa and Mastercard Secured Payments in order to guarantee a security level that corresponds to the international bank standards. All sensible data is transferred encrypted via SSL. Moreover we guarantee to our customers the maximum secrecy in regard to European legislation on privacy and the security that all data from our database are under no circumstances transferred to third parties or accessible by third parties